Category: leadership
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The age of the expert generalist
In 1936 a 20 year-old Claude Shannon came to MIT from the University of Michigan to work with Vannevar Bush on his differential analyser, an early, room-sized mechanical computer. This analog computing machine could solve differential equations through a series of rotating discs and shafts whose operations were governed by a bank of around a…
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Why AI fluency doesn’t scale
By the early 1980s the General Motors assembly plant in Fremont California was widely regarded to be the worst performing car manufacturing site in the U.S. The company had a huge employee engagement problem with absenteeism regularly running at over 20%, and sometimes approaching 50% on a Monday. When managers had too few people turn…
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The Great Unbundling of Work
On 4 May 1948, the US Supreme Court ruled in a landmark antitrust case that would change the way that Hollywood studios worked forever. Until that point the studios had owned everything, from the production lots, through to the cinemas that the films played in. Actors, Directors and writers were tied in to long-term, exclusive…
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The AI Inevitability Trap
If there’s one phrase that best expresses the two-way nature of the relationship between humanity and technology it’s probably Father John Culkin’s quote (often attributed to Marshall McLuhan): ‘We shape our tools and thereafter our tools shape us’. Humans create the technology, but that technology later shapes human behaviour, culture, perceptions, norms, and even the physical…
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Why Every Company Needs an AI Philosophy
I’ve been thinking a lot this week about that MIT Sloan piece that I shared in FF686 on how ‘Philosophy Eats AI’. The piece argues that three branches of philosophy are already embedded in every AI deployment whether leaders recognise it or not: teleology (what should AI models achieve?), epistemology (what counts as knowledge?), and…
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The Brodie Helmet Problem
When the Brodie helmet, designed by John Leopold Brodie in 1915, was introduced to the British Army in the First World War it was intended to protect the soldiers from flying shrapnel. Until 1915 soldiers went into battle wearing soft cloth caps but it soon became apparent from the huge number of fatal head wounds from…
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Techniques for critical thinking in AI augmented strategy
The ever-greater need for critical thinking in the age of AI has been a consistent theme of mine in this Substack. Humans are so-called cognitive misers. It comes very naturally to us to make use of techniques that make things easier for us, and humans have long used technology to outsource mental effort (digital calendars,…
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Designing your agentic AI system
There’s obviously a lot of talk about Agentic AI right now but the reality that I’ve experienced most in teams is that many of the agents that have been built so far are simple, task focused, sequential automations. There’s nothing wrong with this of course (and it’s a logical place to start) but to paraphrase…
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How AI rewires how we think
‘Players now train to replicate AI’s moves as closely as they can rather than inventing their own, even when the machine’s thinking remains mysterious to them.’ This is a fascinating look at how AI is reshaping how the best Go players in the world improve their skills using AI. After AlphaGo defeated Lee Sedol ten…
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Leading Human/AI Hybrid Teams
For most of human history, leadership has meant one thing – getting the best out of people. But what happens to leadership in an age where hybrid teams of humans and AI agents will increasingly be the norm? It’s a pretty big question. And one that I’ve been working on to understand better (for a…