"A big piece of the story we tell ourselves about who we are, is that we are willing to invent. We are willing to think long-term. We start with the customer and work backwards. And, very importantly, we are willing to be misunderstood for very long periods of time. I believe if you don’t have that set of things in your corporate culture, then you can’t do large-scale invention."
Stubborn On Vision, Flexible On Details
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