Category: innovation
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What comes after LLMs?
Last week I wrote about the fundamental differences in the way that large language models and humans learn, and I noted that many of these differences speak to some integral limitations of text-based language models. This is particularly true when thinking about where AI
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Transforming systems and thinking differently
I once did a fascinating project with the operations team of a big pharma business helping them to understand how they could combine agile ways of working with Lean manufacturing techniques. As part of the research for it I did a dive
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Using AI as a thought partner
A lot of the focus on the benefits of AI are (perhaps naturally) focusing on efficiencies right now. But one of my favourite ways of using these tools is to challenge my own thinking, to open up new lines of exploration, and
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Have we got personalisation all wrong?
Imagine this – It’s 7:12 a.m. and your phone pings. It’s your own AI agent asking if you’d like a summary of the day’s news stories as a two-minute audio brief while you boil the kettle. After you’ve listened to them your
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Gigantomania and why big projects go wrong
This weeks news about the further delays and overspend costs associated with the UK’s HS2 high-speed rail project had a distinct air of inevitability about it. Government infrastructure initiatives and large corporate projects that don’t overrun and exceed budget are a unique kind
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Tar pit ideas
I liked the concept of ‘tar pit ideas’ that is talked about in this StartupMBA TikTok that I came across. These are common startup ideas that multiple entrepreneurs have come up with before, which continue to attract a lot of focus, but
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AI, and inflection points in the creative industry
AI has generated a real inflection point for every sector that involves/uses/hires creative thinking and talent. For many creative businesses it can easily feel as though they are facing an unprecedented level of uncertainty or even an existential threat. I’m doing a
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On Changing the System
I wouldn’t call myself an ardent football fan but I am a fan of exceptional innovations and innovators from the world of sport and how they help us to challenge our own thinking. The other day I was talking to a client
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Innovating employee experience in the age of AI
I was lucky enough to give the keynote at the CIPD Change Management conference the other week and one of the speakers there referenced how they’d used change personas to help deal with the variety of different responses to a change initiative.
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How to innovate like Amazon
I spent a few days with Diageo’s European leadership team in Dublin recently and whilst there I saw a talk from Amazon’s supply chain lead Marcus Mallon who talked about how the company innovate. Amazon are of course known for their customer obsession and ‘working