Category: insight
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Why systems beat goals
When I wrote my first book about agility and business transformation I wrote about the idea that in leading change, systems beat goals. It’s a principle that I keep coming back to, both in my transformation work with businesses and in a personal context with things that I’d like to achieve or change in my life. There’s…
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How to be interested (Part Two)
In Part One of How to be Interested I wrote about the value of intellectual curiosity and humility in an increasingly algorithmically curated and AI-mediated world. It was a call to be more deliberate about optimising our signal to noise ratio in a world where a cacophony of AI-content is at risk of drowning out the pearls…
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In praise of working at the edge
Over a decade ago Oliver Burkeman wrote what I think is one of my favourite short op ed pieces of all time on the topic of how ‘everyone is totally just winging it, all the time’. The piece was well-shared at the time, in large part I think down to the fact that it touched…
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The Future of Strategy in the Age of AI
A couple of weeks ago I ran a session with a large agency strategy team focusing on integrating AI throughout the planning workflow. It reminded me of how much I love working with strategists – naturally curious and open people. Towards the end of the session we had an interesting discussion around where this is…
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Using AI for simulation and scenario planning in strategy
One of the most eye-opening ways in which AI engines have opened up new possibilities in my work has been through the ability to use them in simulation and scenario planning. It’s enabled me to do things that were previously not an option for me without using expensive systems or tools. As I’ve said before,…
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Using AI as a thought partner
A lot of the focus on the benefits of AI are (perhaps naturally) focusing on efficiencies right now. But one of my favourite ways of using these tools is to challenge my own thinking, to open up new lines of exploration, and to originate new perspectives and ideas that I hadn’t even thought of. If…
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Innovating employee experience in the age of AI
I was lucky enough to give the keynote at the CIPD Change Management conference the other week and one of the speakers there referenced how they’d used change personas to help deal with the variety of different responses to a change initiative. It reminded me of a fundamental principle which I’ve always stuck to when…
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On AI model collapse and the era of experience
Will AI end up eating itself? What happens when AI models run out of human generated inputs and are trained on content created by AI? Is there a risk that AI models trained on AI slop become ‘inbred’ and get into a self-reinforcing death spiral of reducing quality? So many questions. AI model collapse refers…
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Five observations about how we perceive time
As we come to the end of another year that seems to have whistled by it seems an apt moment to pause and reflect on how we, as humans, perceive time passing. I did a bunch of reading on this a few years back but it’s always struck me as a fascinating topic, not least…
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Learning from Formula One
There’s some interesting things happening with Formula 1 right now, and Scott Galloway wrote this week about how the sport is at an inflection point as it tries to build from the huge broadening of appeal that ‘Drive to Survive’ has given it (not least with women). As well as the obvious (fast cars, glamour, drama, exotic…