Category: innovation
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Blockchain and the Perez Technological Surge Cycle
In amongst all the Bitcoin hype there was a thought-provoking question posed in a well-shared post published just before Christmas by Kai Stinchcombe, founder of a Silicon Valley financial services startup, about whether there was actually any legitimate use at all for Blockchain technology: ‘Everyone says the blockchain, the technology underpinning cryptocurrencies such as bitcoin, is going…
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Democratising AI Capability
I don't claim to be an expert on AI but as someone who works in the 'digital industry' (whatever that means now) I think its important to keep track of notable shifts in an area that has become fast-moving and of huge potential significance. AI is surely one of the most important S-curves around, and…
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Personalising Purpose
We hear so much about brand and organisational purpose but I think that the nuances of how we bring this to life are often lost. In Accelerate, John Kotter (who also wrote Leading Change of-course) talks about purpose in the context of change and the difference between the idea of a 'burning-platform', and fear-driven change…
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The Unit of Delivery
There’s a great interview with Tom Loosemore (Group Director of Digital Services at the Co-Op and ex-Govt Digital Service) talking about the digital transformation of public services in the latest issue of Offscreen magazine. One of my favourite quotes from it is the one above. It’s less and less surprising to me that my work…
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Platform Economics (3) – Scaling and Growth
As part of disappearing down the rabbit hole of platform business economics, I'm writing up the second of Chris Smith's excellent summations of the key dynamics of platform models. I'm doing this mostly for my own benefit but, as always, you are welcome to tag along and it's worth reading the original. So far I've…
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What Real Disruption Looks Like: Lemonade Insurance
Disruption is an overused word but I find the breadth as well as the depth of disruption right now to be endlessly fascinating. Logical I guess, given how horizontal the impact of digital is, and how the different ways of re-wiring markets can come from such diverse forms of innovation. Digital may change the economics of…
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Platform Economics
I've been writing a bit recently about the shift from linear pipeline to platform business models, in part to help me be more precise in how I define and describe it (to clients), and in part because I think the degree of shift in the dynamics of scalability, ownership, data, and interaction is under-appreciated (particularly in large,…
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Products to Service
I talk a lot to clients (and also in my book of-course) about what the shift from product orientation to experience really means. As software eats the world an ever increasing number of products are becoming services – even those that you might think are relatively distant from digital disruption like the unbundling of Procter…
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Avoiding Day Two
Jeff Bezos' latest annual letter to Amazon shareholders was well shared but is full of insight into how Amazon retain agility as they scale. It was released a couple of weeks back, but I'm capturing my key takeouts here as my way of logging some those insights (this is how I roll). Bezos talks about how…
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The Long Nose of Innovation
Thanks to Faris for pointing at (in his excellent post on the paradox of influencer marketing) Bill Buxton's idea of the 'long nose of innovation': 'My belief is there is a mirror-image of the long tail that is equally important to those wanting to understand the process of innovation. It states that the bulk of…